Privacy Policy

Our policies

Local Counter
Effective Date: 23 April 2026

Local Counter (“Platform”, “we”, “our”, “us”) is a public business directory platform that allows users to submit and view business-related information.

By using this Platform, you agree to the terms of this Privacy Policy.

1. Nature of Platform

Local Counter is only an information listing platform.

  • We collect and display user-submitted business data
  • We do not verify, validate, or authenticate any information
  • Our role is strictly limited to publishing publicly available information

2. Information We Collect

We may collect the following information:

a) User-Submitted Data

  • Business name
  • Phone number
  • Address
  • Email (if provided)
  • Any other details submitted by users

b) Technical Data

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. Purpose of Data Usage

We use collected information to:

  • Display business listings publicly
  • Improve platform performance
  • Maintain system security
  • Communicate (if required)

4. Public Visibility of Information

⚠️ Important:

  • All submitted data may be publicly visible to anyone
  • By submitting information, you explicitly consent to public display
  • We do not guarantee privacy of any submitted business data

5. No Verification & No Responsibility

Local Counter:

  • Does not verify accuracy of any listing
  • Does not guarantee authenticity or reliability
  • Is not responsible for any incorrect, false, or misleading information

Users submit information at their own risk

6. User Responsibility & Consent

By submitting data, you confirm that:

  • You have the right to share the information
  • The data is true and lawful
  • You accept full responsibility for the content

7. Third-Party Use

We are not responsible for:

  • How third parties use publicly available data
  • Any misuse, scraping, or copying of data

8. Data Removal / Correction

  • Users may request correction, updating, or deletion of their personal data by contacting us.
  • We will review and process valid requests in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.
  • Certain information may be retained where required by law, for legal claims, fraud prevention, security purposes, or other legitimate business interests.
  • Requests relating to publicly displayed business listings will be reviewed individually and may require verification before any changes or removal are made.

9. Data Security

We take reasonable steps to protect data, but:

  • No system is 100% secure
  • We do not guarantee absolute security

10. Limitation of Liability

To the maximum extent permitted by law:

Local Counter shall not be liable for:

  • Any loss, damage, or harm
  • Any reliance on listed information
  • Any direct or indirect consequences

11. Changes to Privacy Policy

We may update this policy at any time.

Continued use of the Platform means you accept the updated policy.

12. Your Rights under the Digital Personal Data Protection Act, 2023

Under the Digital Personal Data Protection Act, 2023 (“DPDP Act”), you (the Data Principal) have the following rights regarding your personal information:

  • Right to Access: Request a summary of the personal data we hold about you.
  • Right to Correction: Request correction or updating of inaccurate or misleading personal data.
  • Right to Erasure: Request deletion of your personal data, subject to applicable legal and regulatory requirements.
  • Right to Grievance Redressal: You may contact our Data Protection/Grievance Officer at legal@localcounter.in to exercise your rights or raise privacy-related concerns.

13. WhatsApp Login & Communication Consent

By using the Login with WhatsApp feature, you expressly consent to the collection and use of your phone number for authentication purposes.

  • Receiving One-Time Passwords (OTPs) via WhatsApp.
  • Receiving essential account and platform-related notifications.
  • Your phone number will be used solely for authentication, account security, and critical service communications.
  • We will not use your WhatsApp number for promotional messaging without your separate consent.

14. Data Retention

We retain personal data and business listing information only for as long as necessary to provide our services or to comply with applicable legal obligations.

  • Your personal information will generally be retained while your account remains active.
  • If you request account deletion, your personal data will ordinarily be deleted within 30 days, unless a longer retention period is required by law.
  • Public business listings may remain available in an anonymized form unless you specifically request their removal or applicable law requires otherwise.

15. Third-Party Integrations

To provide and improve our services, Local Counter relies on certain third-party services that may process limited information as necessary for their functionality.

  • Google Maps API: Used to display business locations, maps, and calculate distances.
  • PurioChat (AI Assistant): Used to process search queries and generate AI-assisted recommendations and responses.

These third-party providers process information in accordance with their own privacy policies. They do not receive access to your personal account information except where necessary to provide the requested functionality.

Local Counter © 2026 All Rights Reserved.